Privacy Policy for Alpaca Run Farm
Effective Date: January 1, 2026
Alpaca Run Farm values your privacy and is committed to protecting the personal information you may provide while visiting our website, contacting us, browsing our farm inventory, purchasing products, or requesting information about farm stays, events, products, or services.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you have regarding your information.
This policy applies to information collected through this website and related online interactions with Alpaca Run Farm.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Reservation or booking inquiries
- Farm visit or event inquiries
- Product purchase or inventory inquiries
- Messages submitted through contact forms
- Any other information you choose to provide
We may also collect certain non-personal information automatically when you visit our website, such as:
- Browser type
- Device type
- IP address
- Pages visited
- Date and time of access
- Referral website or search engine
- General website usage information
How We Use Your Information
Alpaca Run Farm may use collected information for the following purposes:
- To respond to questions, messages, or requests
- To communicate about farm visits, events, reservations, or bookings
- To provide information about available alpacas, farm products, or services
- To process or coordinate product purchase inquiries
- To improve our website, customer experience, and services
- To maintain website security and prevent misuse
- To comply with applicable legal obligations
We do not sell personal information to third parties.
Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to help improve functionality and understand how visitors use the site.
These technologies may collect information such as pages viewed, time spent on the site, browser type, device type, and general usage activity.
You can adjust your browser settings to refuse or disable cookies. However, some parts of the website may not function properly if cookies are disabled.
Third-Party Services
Alpaca Run Farm may use third-party services to support website functionality and business operations. These may include:
- Website hosting providers
- Payment processors such as Square
- Booking or reservation platforms
- Email or communication services
- Analytics or website performance tools
- External websites linked from our pages, such as Airbnb or other booking platforms
These third-party services may collect and process information according to their own privacy policies. Alpaca Run Farm is not responsible for the privacy practices, security, or content of third-party websites or services.
Payment Information
If you purchase products through Square or another third-party payment processor, your payment information is collected and processed directly by that provider.
Alpaca Run Farm does not store full credit card numbers or complete payment account information on its website servers.
Data Security
We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete that information.
Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we may have about you
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Ask questions about how your information is used
To make a privacy-related request, please contact us using the information listed at the bottom of this page.
Accessibility Statement
Alpaca Run Farm is committed to providing a website experience that is accessible and usable for all visitors, including individuals with disabilities.
We strive to improve accessibility and follow generally accepted website accessibility practices where reasonably possible.
If you experience difficulty accessing any part of this website, or if you need assistance with information presented on the site, please contact us. We will make reasonable efforts to provide the information or assistance you need.
External Links
Our website may contain links to third-party websites, including payment processors, booking platforms, social media pages, or other external resources.
We are not responsible for the content, privacy practices, accessibility, or security of third-party websites. Visiting external websites is at your own discretion.
Changes to This Privacy Policy
Alpaca Run Farm may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
Contact Information
If you have questions about this Privacy Policy, accessibility, or how your information is handled, please contact us:
Alpaca Run Farm
Parkersburg, West Virginia
Phone: (304) 480-9303
Email: alpacarunfarmwv@gmail.com